Privacy at BlackFin Casino

An account cannot exist without personal data, so the useful question is not whether we hold any but exactly what, why, and for how long. This page answers those three.

What we collect

Category	Examples	Why it is held
Registration data	Name, email, date of birth, country	To open and identify the account
Verification data	Identity and address documents	To confirm age, identity and ownership
Transaction data	Deposits, withdrawals, payment routes	To process payments and meet record-keeping duties
Activity data	Sessions, games opened, bonuses claimed	To operate the account and apply promotional terms
Technical data	Device type, browser, connection details	To keep the platform secure and working
Communication data	Messages sent to support	To handle and record enquiries

Why we are allowed to hold it

Registration, transaction and activity data are processed because they are necessary to provide the service a player has asked for. Verification and transaction records are processed to meet legal obligations that apply to licensed gaming operators.

Technical data is processed on the basis of our legitimate interest in keeping the platform secure and available. Marketing communications are sent only where a player has consented, and that consent can be withdrawn at any time from the account area.

Who it is shared with

BlackFin Casino shares personal data only where operating the platform requires it: with payment providers to process transactions, with verification providers to confirm identity, with game studios to the extent needed to run their titles, and with regulators or authorities where a legal obligation applies.

We do not sell personal data, and we do not pass it to third parties for their own marketing purposes.

How long it is kept

Verification and transaction records are retained for the period required of licensed operators after an account closes, because the obligation to hold them survives the account itself. Marketing preferences are kept until consent is withdrawn. Technical logs are kept for a shorter period appropriate to security monitoring.

The rights every player has

Access — a copy of the personal data held about the account
Correction — amendment of anything inaccurate
Deletion — removal of data we are not legally required to retain
Restriction — a pause on processing while an issue is resolved
Objection — to processing based on legitimate interest
Portability — a machine-readable copy of data provided by the player

A request under any of these can be made through our support team using the registered email address. We will confirm receipt, may need to verify identity before acting, and will respond inside the period the applicable law allows.

How the data is protected

Security plays a structural role at BlackFin Casino through encrypted connections, account verification procedures and internal monitoring systems that protect both player data and transactional activity. Access to personal data inside the organisation is limited to roles that need it.

This notice describes the handling of personal data by BlackFin Casino. Questions can be sent to our support team . Available to players aged 18 and over.